Privacy Policy

Last updated: March 27, 2026

1. Introduction

Welcome to Truvi ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Truvi is operated by Dumke Ventures UG, Ebersprung, 16321 Bernau, Germany.

2. Information We Collect

2.1 Information You Provide

When you create an account, we may collect your email address and display name. When you use the barcode scanner, we process the barcode data to retrieve product information.

2.2 Automatically Collected Information

We may collect device information (device type, operating system), app usage data (features used, scan frequency), and crash reports to improve the Service.

2.3 Scan Data

Barcode scans are processed to retrieve product information from our database. Your individual scan history is stored locally on your device by default. If you opt in to cloud sync, scan history is stored securely on our servers.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Retrieve and display product information for scanned items
  • Improve and personalize your experience
  • Send important service-related notifications
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with:

  • Service providers who assist in operating the app (hosting, analytics)
  • Law enforcement when required by law

All third-party service providers are contractually bound to protect your data.

5. Data Storage and Security

Your data is stored on secure servers within the European Union. We implement industry-standard security measures to protect your information. Scan history is stored locally on your device unless you explicitly enable cloud sync.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access - Request a copy of your personal data
  • Rectification - Request correction of inaccurate data
  • Erasure - Request deletion of your personal data
  • Restriction - Request limitation of data processing
  • Portability - Request your data in a machine-readable format
  • Objection - Object to processing of your personal data

To exercise these rights, contact us at info@truviapp.com.

7. Cookies

Our website uses cookies. Necessary cookies are required for the website to function. Analytics and marketing cookies are only used with your explicit consent. You can manage your preferences through our cookie banner.

8. Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Dumke Ventures UG

Ebersprung, 16321 Bernau, Germany

Email: info@truviapp.com